Regulated operations
Bank-grade security
Transparent charges
Support when you need it
Get started with Nexa Credo
Get your online account set up in no time. Then check your savings, make payments and manage key details wherever you are.
Register with the email linked to your workplace scheme.
Check your savings and track contributions in real time.
Manage payments and personal details wherever you are.
Your pension journey, made simple
A workplace pension is a simple way to build savings for the future — here is how it comes together.
Pay in
You and your employer contribute to your pension, with tax relief helping your savings go further.
Watch it grow
Track contributions and understand your investment choices from a clear online account.
Plan retirement
Understand your options and get ready for the future you want when you stop working.
Transfer your pensions
Combining pensions can make life easier. We make the transfer journey clearer and keep you informed along the way.
Simplify your savings so you can plan for your future with clarity.
Keep more of your money working for you with fewer pension pots to manage.
Stay informed at every stage while your transfer request is handled.
Track progress from request to completion in your online account.
Your retirement in your pocket
Stay connected wherever life takes you. Access your account, receive important updates and manage your pension journey through the Nexa Credo mobile app.
Check your balance and contributions on the go.
Get notified when there is something to review.
Update your details securely from your phone.
Free to download · Already have an account? Log in
Understand your pension, at your own pace
From growing your savings to choosing beneficiaries and planning retirement — practical, easy-to-understand guides for every stage of your pension journey.
Top up your pension
Paying in more now can help build a stronger pension for the future, even when the increase is small.
Choose beneficiaries
Tell us who you would like to receive your pension savings, so the people who matter most are supported.
Get ready for retirement
Plan for the future you want and understand how much you may need when you stop working.
Supporting you throughout your pension journey
Our commitment doesn't end when you register. We're here to guide you with account updates, beneficiary changes and eligible pension services, in accordance with PenCom guidelines.
Guidance is delivered in line with PenCom guidelines, and a specialist team stays a step behind you the whole way.
Account and beneficiary changes
Update your personal details or change who receives your pension savings whenever your circumstances change.
Contribution and transfer help
Get guidance on payments, top-ups and combining pensions from previous employers into one place.
Financial wellbeing guidance
Pension planning is part of your wider financial health — we help you see how the two connect.
Questions members ask us
Answers about your online account, contributions, transfers, retirement options and keeping details up to date.
Register with the email linked to your workplace scheme. We verify your details and guide you through setting up secure access to your pension account.
Yes. You can start a transfer request from your account, and we keep you informed at each stage while it is processed.
You can tell us who should receive your pension savings, and update those details at any time from your online account.
Your dashboard shows your own contributions, your employer’s contributions and any tax relief together, so you can see exactly what is going into your pension.
Your options depend on your scheme rules and retirement age. Our retirement guides explain the choices that may be available to you.
Your account uses secure sign-in and bank-grade protection, and your scheme is run by regulated operators.
Still need help?
Talk to our team
Send a message and the team will reply.
Browse the help centre
Explore answers across every pension topic.
