Pension administrationyour finance and HRteams can rely on
Enrol employees, submit contributions, manage approvals and keep pension records accurate, with tools built for busy teams.
Regulated operations
Bank-grade security
Transparent charges
Support when you need it
Supporting your business. Securing your employees' financial future
Your employees are one of your greatest assets. Nexa Credo makes pension administration simple, efficient and reliable for your organisation.
Invest in your employees' long-term financial wellbeing.
Meet your pension obligations with accurate, organised records.
Show your team you plan for their future, supporting recruitment and retention.
A clearer approach to pension administration
Whether you're introducing a workplace pension for the first time or moving to a new solution, our team will guide you through every step to ensure a smooth and straightforward onboarding experience.
Set up your organisation
Register your business with your company name, TIN, official email, phone number and administrator details. Our team reviews and activates your account.
Add and manage employees
Add employee records and keep them up to date as your team changes.
Submit contributions
Upload payroll data or a contribution file, and review payment status before you confirm each cycle.
Review and reconcile
Check submissions and statuses, and resolve any flagged exceptions.
Report and support
Access reports and reach our support team whenever you need help.
Choose the plan that grows with your business
Scale your pension administration with confidence. Pay only for what you need, upgrade anytime.
Basic Plan
N150,000
/ per yearly
For small businesses setting up simple pension administration.
Basic pension administration
Monthly contribution processing
Employee self-service portal
Standard reports
Email support
Business Plan
N500,000
/ per yearly
For growing companies with larger payroll and approval workflows.
Advanced pension administration
Weekly contribution processing
Enhanced employee portal
Customisable reports
Priority email and phone support
Investment advisory services
Enterprise Plan
Custom
/ per yearly
Tailored support for large organisations with complex pension needs.
Custom pension administration
Real-time contribution processing
White-labelled employee portal
Advanced analytics and reporting
24/7 dedicated support
Dedicated account team
Keep employee records and contributions organised
Access a secure employer portal to manage employee records, submit contribution schedules, monitor your pension scheme and keep your organisation's information up to date.
Employee management
Add, update and organise employee pension records from one workspace.
Contribution submissions
Upload payroll data, check it and submit contributions with less effort.
Reconciliation
Mismatched records are flagged as exceptions, so you can review and resolve them.
Reporting and oversight
Give administrators clear visibility of tasks, approvals and status.
Practical support for every payroll cycle
Find contribution guidance, employee update support and scheme management resources in one place.
Contribution file templates with validation guidance.
Step-by-step help for employee updates and leavers.
Scheme reports your finance team can rely on.
Support for your employees beyond enrolment
We help your employees understand their pension and find answers, so your team spends less time handling queries.
Guidance is delivered in line with PenCom guidelines, and a specialist team stays a step behind you the whole way.
Account and pension enquiries
We answer employee questions directly, so HR spends less time fielding queries.
Guidance beyond enrolment
Employees can read plain-language guides on contributions, transfers and retirement options.
Support they can reach directly
Employees can use self-service or contact our team without routing every question through HR.
Guides picked for employers
Payroll, enrolment and contribution guidance for your team.
Questions employer teams ask us
Answers about joining, submitting contributions, managing employees and resolving payment queries.
Create your scheme from the employer workspace, invite administrators and add your employees to get started.
Yes. You can keep member records current as people join, leave or change roles within your organisation.
You control which administrators have access and what they are able to manage within your scheme.
Upload payroll data or submit contribution files, then review payment status before you confirm each cycle.
We support the enrolment workflow with clearer reporting, helping you meet your employer duties on schedule.
Charges are transparent and shown up front. You can review plan options during setup.
Still need help?
Talk to our team
Send a message and the team will reply.
Browse the help centre
Explore answers across every pension topic.
