Support clientswith clearerpension workflows
Access practical resources, scheme information and support routes for member and employer conversations.
Regulated operations
Bank-grade security
Transparent charges
Support when you need it
Be part of something bigger
Join a growing network of community agents helping hardworking Nigerians take control of their financial future. As a Nexa Credo Agent, you'll educate, guide and support individuals and businesses on their journey towards a more secure retirement.
Every conversation you have can help someone prepare for a more secure future.
Build meaningful relationships within your community while expanding access to pension services.
Grow your own opportunities as part of a nationwide network of community agents.
Submit your agent details for approval
New agents register publicly first. Once Nexa Credo approves or activates your profile, you sign in and the portal resolves your identity from the authenticated session.
Submit registration details from the public website.
Nexa Credo reviews and approves or activates the agent profile.
Approved agents sign in to access their protected dashboard.
What you'll need
Official email address and phone number.
Your organisation name, if you represent one.
Accreditation or licence number for verification.
Learn, grow and succeed
Whether you're new to pension services or looking to build your expertise, we provide practical training and ongoing support to help you succeed.
Learn the basics
Work through self-paced onboarding modules covering pension products, registration and compliance.
Practice with live sessions
Join guided walkthroughs and Q&A sessions with the Nexa Credo team before you start.
Grow with ongoing mentorship
Get continued coaching and support as you take on more contributors and build your network.
Helping communities prepare for tomorrow
Meet people where they live and work — artisans, traders, market women, transport workers and self-employed professionals — and support them throughout their pension journey.
Scheme knowledge
Share clear scheme information and member-facing pension guidance.
Confident conversations
Talk people through investment options and moving pensions between jobs.
Clear next steps
Help employers and savers know exactly what to do next.
Amara · Nexa Credo Agent
Online · replies fast
I run a stall at the market — can I still save for retirement?
Yes! I'll set you up right here 👍
09:24
You choose how much to save, and it moves with you if your work changes.
09:24
Let's do it 🙌
Registration started
Resources built around agent workflows
Practical guidance and support routes for the conversations you have every day.
Client support
Use clear pension content to support workplace scheme and member discussions.
Useful documents
Surface reports, fund information and support materials in a dedicated agent area.
Specialist help
Make it simple for agents to reach the right team when a case needs attention.
Supporting contributors beyond registration
Our role doesn't end once someone joins the pension scheme. As a Nexa Credo Agent, you'll continue to guide contributors long after their first sign-up.
Guidance is delivered in line with PenCom guidelines, and a specialist team stays a step behind you the whole way.
Account updates and enquiries
Help contributors with general pension enquiries and account updates in accordance with PenCom guidelines.
Eligible pension services
Guide contributors through eligible pension services long after their initial registration is complete.
A specialist team behind you
Escalate a case to the Nexa Credo support team whenever a contributor question needs closer attention.
Questions agents ask us
Answers about registration, approval, resources and reaching specialist support.
Submit your details on the public registration form. Nexa Credo then reviews and approves or activates your agent profile.
Scheme information, member-facing pension guidance and support materials to help your client conversations.
Use the in-portal support routes to reach the right team whenever a case needs closer attention.
Once approved, you sign in and the protected portal resolves your agent identity from your authenticated session.
Yes. You will find guidance for member savings questions as well as employer scheme tasks.
Provide your accreditation or licence number at registration so the approval team can verify your request.
Still need help?
Talk to our team
Send a message and the team will reply.
Browse the help centre
Explore answers across every pension topic.
