Nexa Credo legal notices
Information about using our website, understanding our pension support services and protecting your account.
Last updated: 25 October 2026
1. About our services
Nexa Credo provides digital tools and pension support services for members, employers and agents in Nigeria. These include onboarding assistance, pension education, account access and support with pension-related enquiries. The scope of a particular service is set out in the information and agreements provided for that service.
2. Pension information and responsibilities
Our website supports your understanding of pension services. Licensed Pension Fund Administrators manage pension funds and Retirement Savings Accounts, while Pension Fund Custodians hold pension assets. Using Nexa Credo support tools does not replace the requirements, records or decisions of your pension provider. Confirm contribution records, benefit eligibility and transaction status with the relevant provider.
3. General information and illustrations
Website articles, guides, calculators and illustrations provide general information. They are not personalised investment, tax or legal advice. Estimates depend on the information and assumptions used, and actual outcomes may differ. No illustration or past performance figure is a promise of future returns. Seek appropriate professional advice before making decisions that depend on your personal circumstances.
4. Responsible website and account use
Provide accurate information and submit documents only where you have authority to do so. Keep passwords, PINs and verification codes private, and report suspected unauthorised access through our official support channels. Do not impersonate another person, submit misleading records, attempt to access accounts without permission or interfere with the security or operation of the platform.
5. Content and intellectual property
Nexa Credo branding, website designs and original content belong to Nexa Credo or their respective rights holders. You may read and use our public guidance for personal reference. Other reproduction, distribution or commercial use requires permission from the relevant rights holder, except where permitted by law. Third-party names and logos remain the property of their respective owners.
6. External links and services
Links to third-party websites and services are provided for convenience. Those organisations are responsible for their own content, availability, privacy practices and service terms. Review their notices before sharing information or completing a transaction. A link alone does not amount to a guarantee or endorsement of a third-party service.
7. Accuracy and availability
We aim to keep website information useful and current, but information can change and services may be interrupted for maintenance or technical reasons. Verify time-sensitive information through the relevant official channel before relying on it. This notice does not exclude any rights or responsibilities that cannot lawfully be excluded.
8. Updates and service agreements
We may update this notice as our website and services develop. The date on this page identifies the latest revision. Read it alongside the privacy notice and any terms, authorisations or agreements supplied for a specific service. This general website notice does not replace those agreements.
9. Questions and concerns
For questions about these notices, account security or a service concern, use our Contact page and ask for the Legal or Compliance team. For information about personal data, read our Privacy policy. For official information about pension providers, visit the National Pension Commission.